Fastest path
What to include in the support email.
- App version: 2.9
- Device and platform: iPhone, macOS, visionOS
- Steps to reproduce the issue, plus any screenshots.
- Whether the problem blocks installation, setup, or everyday use.
Support
Word Archive
A personal word archive for language learning. If you run into an issue, include your device, operating system version, and a short description of what happened.
Useful links
Jump straight to the right page.
Release snapshot
Current public version and support status.
Current version
2.9
Latest update
01 September 2025
Distribution
App Store
Support
Email [email protected] with Word Archive in the subject.